Hello everyone, I am David, Director of Sin Cit Soon Herbs Sdn Bhd. Based in Selangor, our company is a specialized supplier and distributor of high-quality Chinese herbal powders. Currently, we supply approximately 500 types of Chinese medicine products, providing stable and professional raw herbal powder and product support to major TCM hospitals, clinics, traditional medicine halls, and students/faculty of TCM colleges over the long term.
After partnering deeply with the NEWPAGES team and completing our digital layout, our business experienced a very significant and intuitive breakthrough—the overall results of online channels directly doubled, while consultation volume and foot traffic for offline physical operations also showed clear, synchronized growth, even breaking through original geographical limitations and attracting active engagement from overseas professional clients.
Breaking the Industry Pain Point of "No Follow-Up After Website Creation", Choosing a Professional Team with Deep Interaction
As the owner of a traditional Chinese herbal supply chain enterprise, I recognized the importance of online channels early on. However, prior to this, we mainly looked for freelancers to help the company build websites. During actual cooperation, I noticed a very common industry drawback: traditional web building services are basically one-off deliveries, with zero substantive follow-up or maintenance afterward. The website is simply left there without long-term operational support and interaction, making it difficult for enterprises to genuinely achieve commercial results through online channels.
Later, I accidentally saw promotional videos of the NEWPAGES team online. Enterprise owners from various industries were genuinely sharing their cooperative experiences and business growth in those videos. This made me suddenly realize that the Malaysian market severely lacks such a service model—not only helping clients build websites, but also actively maintaining deep interaction with clients, continuously following up and understanding their real feedback. This professional attitude focusing on long-term service and client experience is the core reason why I ultimately decided to cooperate with the NEWPAGES team.
Systematic Full-Category Display, Driving Doubled Online Results and Surge in Offline Inquiries
Our company owns over 500 types of Chinese medicine herbal powders. With such a vast variety, there are extremely high demands for structured presentation and search convenience of product information. The NEWPAGES team tailored a brand-new corporate website for us, systematically categorizing and organizing our massive product line. Whether hospitals, clinics, or TCM students, everyone can quickly retrieve required product specifications and detailed information within a clear architecture. After the official website launch, the positive changes brought were very intuitive and quantifiable:
Breaking National Borders, Overseas TCM Practitioners Find Us Precisely Through the Merchant Platform
Among all cooperative results, what impressed me most was the business breakthrough from overseas markets. During website operations, we successively received active contacts and business engagements from overseas TCM practitioners (e.g., China and other overseas regions). When communicating with these overseas clients, we curiously asked through what channel they found us.
They stated that it was precisely by searching through NEWPAGES' proprietary merchant platform that they clearly saw the Chinese medicine products and detailed descriptions we supply, thereby actively initiating cooperation inquiries. The platform ecosystem and traffic system of NEWPAGES not only helped us break through the geographical limitations of traditional medicine stores and narrowed the distance between us and overseas clients, but also enabled cross-border professional buyers to find us accurately and directly.
Breaking National Borders, Overseas TCM Practitioners Find Us Precisely Through the Merchant Platform
Quick Response, Solution Delivery, a Trusted Partner for Business Owners
In daily system operations and business coordination, I deeply felt the professional competence of NEWPAGES team members. Whenever we encounter any system operation or technical issue, as long as we contact them, NEWPAGES members always follow up promptly at the first instance, quickly providing several practical and feasible solutions tailored to our actual business scenarios for us to choose from. This high-efficiency response mechanism greatly reduced our communication costs and operational concerns.
For enterprise owners seeking business breakthroughs, choosing an effective platform with true continuous follow-up capability and real business conversion is crucial. I am very willing to recommend the NEWPAGES team to business partners and friends around me, helping everyone choose effective tools and platforms to keep business growing steadily and continuously.
